Terms of service

OVERVIEW
Welcome to Lucida. The terms "we," "us," and "our" refer to Clarity Brands LLC. We operate takelucida.com and related services (the "Services"). By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state of residence. You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.

SECTION 2 — OUR PRODUCTS
We have made every effort to accurately represent our products. Product results may vary. All product descriptions are subject to change at our sole discretion. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Clarity Brands LLC reserves the right to accept or decline any order for any reason. Your order is not accepted until we confirm and process your payment. All purchases are subject to our Refund Policy, which includes a 90-Day Money-Back Guarantee.

SECTION 4 — PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time of your order. You agree to provide accurate, current, and complete payment information for all purchases.

SECTION 5 — SHIPPING AND DELIVERY
Orders are processed within 1–5 business days after purchase. Orders are not processed on weekends or U.S. federal holidays. Once shipped, typical delivery to U.S. addresses is 2–4 business days via USPS, for a total estimated delivery time of 3–9 business days from order date. Delivery times may vary due to carrier delays or other events outside our control. You will receive tracking information by email once your order ships.

Please verify your shipping details at checkout. If you notice an error, contact us immediately at hello@takelucida.com. We are not responsible for lost or stolen packages once the carrier has marked them as delivered.

SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services, including trademarks, text, images, and design, is owned by Clarity Brands LLC or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

SECTION 7 — THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party sites.

SECTION 8 — RELATIONSHIP WITH SHOPIFY
Lucida is powered by Shopify. Any sales made through our store are made directly with Clarity Brands LLC. Shopify is not responsible for any aspect of transactions between you and Lucida.

SECTION 9 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, available at takelucida.com.

SECTION 10 — FEEDBACK
If you submit reviews, suggestions, or other feedback, you grant us a perpetual, royalty-free license to use such feedback for any purpose, including to operate and improve the Services.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

SECTION 12 — PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to infringe on intellectual property rights, to transmit malicious code, to collect personal information of others, or to interfere with the security of the Services.

SECTION 13 — TERMINATION
We may terminate your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination.

SECTION 14 — DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

SECTION 15 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, CLARITY BRANDS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

SECTION 16 — INDEMNIFICATION
You agree to indemnify and hold harmless Clarity Brands LLC, its affiliates, officers, employees, and agents from any claims, damages, or liabilities arising from your breach of these Terms or violation of any law.

SECTION 17 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.

SECTION 18 — GOVERNING LAW
These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes shall be brought exclusively in the state or federal courts located in North Carolina.

SECTION 19 — CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services following any changes constitutes your acceptance of the revised Terms.

SECTION 20 — CHARGEBACKS
You agree not to initiate a chargeback with your payment provider without first contacting us at hello@takelucida.com to resolve the matter. If you initiate a chargeback without giving us an opportunity to address your concern, we reserve the right to dispute the chargeback and recover any associated fees and costs.

SECTION 21 — CONTACT INFORMATION
Questions about these Terms should be sent to hello@takelucida.com.
Clarity Brands LLC · 4030 Wake Forest Road STE 349 · Raleigh, NC 27609